Returns Policy

We believe that you will be delighted with your order from us. However, if within 10 working days of receiving your order you change your mind you can post it back to us for a refund or exchange. We only ask you to contact us before you return any items.

On receipt of your order, unworn and in its original condition, with all tags intact, in original packaging with any free or promotional items that originally accompanied them we will refund the purchase price within 10 working days.

We regret we are unable to refund any post and packing costs. Please ensure you obtain a free proof of posting from the Post Office, as we cannot accept any responsibility for returned goods that fail to reach us.

Once we receive your item back in the condition stated above we will process a refund. Credit card refunds can only be credited to the original card that the goods were bought with.

Should the return be due to an error on our part, you will receive a replacement, or be refunded in full. If your goods arrived damaged or missing you must inform us within 24 hours of receiving your order as we then need to make a claim from either the Courier or Royal Mail. If you fail to report damage goods within 24 hours then we cannot make a claim and therefore cannot reimburse or replace your damaged goods.

Please contact us to make arrangements for refunds or damage claims. All returns must be approved prior to return. Goods despatched to us without prior notification will be returned to the customer at their cost.